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Frequently Asked Questions

At Pelican Investigations, our team often see some similar questions arising from anyone looking into our private investigation services. Therefore, we have set out a few of the queries we come across which may help answer your question.

If you haven’t found the answer you’re looking for, we are more than happy to help, so please get in touch with our private investigators in the West Midlands.

How much does a Private Investigator cost?

Prices for hiring an investigator will depend on the service required and the duration of the case. It is best to discuss with your investigator first and get a quotation for the work that they will be conducting. This means that both parties can be happy with the total cost, with either an hourly or flat rate, avoiding the risk of any surprise costs!

Is it legal to hire a Private Investigator ?

It is completely legal to hire a private detective, however, they must follow strict rules to ensure they do not break the law. You can find out more in our blog about what a private investigator can and cannot do.

Can your investigation remain confidential?

Most definitely. We appreciate that some cases may be sensitive and will always apply a confidential approach throughout. Our clients can trust us and feel at ease knowing it is a private and safe environment.

Who usually hires personal Investigators?

Both individuals and businesses use personal investigation services for various reasons. The common customers we see are … • The Public • Solicitors/Legal profession • HR professionals • Landlords • Business owners • Insurance professionals

Can a Private Detective hack phones/emails etc.?

No, a private investigator should not gain access to any personal information on phones or emails. They can view public records and sometimes have access to special databases but none of this should involve hacking any technology belonging to the individual.